CHỨC NĂNG & NHIỆM VỤ CHÍNH/DUTIES AND MAIN RESPONSIBILITIES
• Monitor and respond to network security alerts (firewalls, IDS/IPS, endpoint protection, SIEM).
• Support configuration and maintenance of security devices (VPNs, firewalls, anti-virus).
• Assist with vulnerability scans, patching, and security audits.
• Help document and improve security processes and incident reports.
• Provide IT support to end users.
• Assist with troubleshooting network, system, and application issues.
• Ensure timely support coverage for office
• Contribute to the creation and improvement of SOPs, SLAs, and IT support documentation.
YÊU CẦU CÔNG VIỆC/QUALIFICATION REQUIREMENT
Trình độ học vấn / Education: Bachelor’s degree (or diploma/certificate)
Chuyên ngành / Major: Computer Science, IT, Cybersecurity, or related field
Chứng chỉ (nếu có)/ Certificate (if any): CCNA, MCSA, Cyber security
Ngoại ngữ / Foreign Languages: English
Kinh nghiệm / Experience: Minimum 2 years of relevant work experience is required
Kiến thức chuyên môn / Expertise:
• Basic knowledge of networking protocols (TCP/IP, DNS, VPN, HTTP/S) and IT security fundamentals.
• Familiarity with Windows/Linux systems.
• Passionate about information security, eager to learn, and capable of self-learning effectively.
• Programming mindset and ability to code in at least one of the following languages: Python, PHP, Java, Golang, or NodeJS
Kỹ năng/Khả năng / Skills/Abilities:
• Strong problem-solving skills with attention to detail.
Tinh thần, Thái độ, giao tiếp / Attitude, communication, and mindset:
• Good communication skills for supporting.
• Ability to work collaboratively in a distributed team environment.
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